Cassian Documentation
Everything you need to monitor, protect, and improve your Shopify store with Cassian.
Other tools scan your website. Cassian™ knows your store.
Most monitoring tools tell you your site is up. Cassian tells you whether your store is actually working — for real customers, in every language you sell in, across every page they visit.
Cassian™ is a store intelligence platform for Shopify merchants. Every time it scans your store, it analyses five layers of health:
| Layer | What it checks |
|---|---|
| Technical Health | Page speed, broken links, crawlability, structured data, uptime |
| Content Quality | Clarity, completeness, tone, missing descriptions, thin pages |
| Translation Quality | Accuracy, consistency, and completeness across every language you sell in |
| Platform Consistency | Whether what Shopify has matches what your visitors actually see |
| LLM Readiness | How well your store content performs in AI shopping assistants and search |
All five layers combine into a single number: your Cassian Score™ — a 0–100 health metric that tells you, at a glance, how your store is performing and where to focus next.
Cassian then sends you a weekly digest of prioritised findings in plain English. No dashboards full of noise — just the things that matter, ranked by impact.
Quick Start
Sign up at app.getcassian.com
No password required. Enter your email, check for an 8-digit code, enter it, and your account is ready. The whole thing takes under 60 seconds.
Add your store
Click "Sites" in the sidebar, then "Add store." Enter your store URL, select Shopify, and configure which monitoring features to enable. Click "Start monitoring" when you're ready.
Run your first scan
Cassian AI™ begins crawling immediately. Your dashboard updates in real time as the scan completes — no refresh needed.
Documentation sections
Getting Started
Create your account, add your store, connect Shopify, and run your first scan. Everything you need to get up and running in under 5 minutes.
Cassian Score™
How the 0–100 score is calculated, what each category means, and how to interpret colour coding and trends over time.
Features
Deep dives into every Cassian feature: uptime monitoring, security scanning, link checking, PageSpeed, Order Pulse, AI product feeds, and more.
Notifications
Set up email, Telegram, and webhook alerts. Configure which events trigger which channels, and how to manage notification preferences.
Agency & Enterprise
Multi-store dashboards, white-label client portals, per-site tier selection, and enterprise custom arrangements.
Billing
Understand your plan, add sites, upgrade or downgrade, manage payment methods, and read your invoices.
Troubleshooting
Common issues and how to fix them — from scans not running to notifications not arriving to score changes you didn't expect.
If you can't find what you're looking for, use the search bar at the top of this page. These docs are designed to answer real questions — if something is missing or unclear, reach out at getcassian.com/contact.