Email Notifications
Cassian sends alerts and digests to your account email. Here's what gets sent and how to manage it.
Email is available on every Cassian™ plan, including the free Inspector tier. All emails go to the address you used to sign up.
What Cassian sends via email
| Email type | When it's sent |
|---|---|
| Scan complete | When a scan finishes — includes your Cassian Score™ and a summary of findings |
| Weekly digest | Every Monday — score change week-over-week, top findings, resolved issues |
| Uptime alert | When Cassian Sentinel™ detects your store is unreachable (and again when it recovers) |
| Order Pulse alert | When an order anomaly is detected (and when orders return to normal) |
| Security finding | When Cassian Shield™ flags a new critical or high-severity issue |
| Link check | When new broken internal links are found on your store |
Your very first scan email is always sent, regardless of your notification settings — so you know Cassian is working.
Managing email preferences
Go to Settings → Notifications
Toggle Scan emails on or off
Toggle Weekly digest on or off
Uptime, Order Pulse, security, and link check alerts are configured in the preferences matrix at the bottom of the Notifications page. Each row is an event type; each column is a channel. Toggle email on or off per event type.
Frequently asked questions
I'm not getting emails — what should I do?
Check your spam folder first. Then go to Settings → Notifications and confirm email is enabled for the event types you're expecting. Your emails go to the address you signed up with — check that it's correct in Settings → Account.
Can I use a different email address for notifications?
Not currently. Notifications go to your account email. If you need to change your account email, contact us via getcassian.com/contact.
Can I get an email for every individual page scan?
No. Scan emails summarise the full scan result — your overall Cassian Score™ and the top findings across all pages. Individual page results are available in the dashboard under Issues.
I keep getting alerts for an issue I already know about — can I suppress them?
Cassian already suppresses repeated notifications for the same ongoing issue for 30 days. If you want to stop alerts for a specific known issue, dismiss it from the Issues page and it won't trigger further notifications.
Can I receive scan emails for multiple stores?
Yes. If you have multiple sites in your account, each site sends its own scan complete email. You can use the Notifications preference matrix to disable scan emails for specific sites if needed.